April 2008 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
April 2008 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort.